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CounterBalance FAQ's
How can I become a member?
Membership sign-up can be completed 100% online by going to the Schedule page, clicking on the class you’d like to attend, and following the prompts. If you have previously attended class at CounterBalance, be sure to use the same email as before to access your account. For questions about drop-ins, please see the CLASS BOOKING section. All memberships have year-round open enrollment. There are a variety of membership investment options, see our PRICING page for details.
My child wants to start Capoeira. What are the next steps?
We’re excited to welcome new students to our Capoeira community!
Most of our kids’ classes (except Intermediate/Advanced) have open enrollment year-round, so your child can start at almost any time.
A few times a year, we also offer a Kids Intro Series. This small group training, in a fun but structured format, is a great way for new students to get familiar with Capoeira’s movements, music, and flow before joining the regular classes. Contact us for info on when the next series begins.
If your child would like to start outside of the Intro Series, a few one-on-one intro sessions may be required to help them jump into the group classes with confidence.
Our Tiny Tots classes (ages 3.5–6.5) do not require an Intro Series and are open for enrollment all year long.
Below is a breakdown of our youth programs and schedules:
TINY TOTS (Ages 3.5–6.5)
Fun, engaging classes that build coordination, rhythm, and focus through songs, games, and movement. Kids learn to listen, follow directions, and work together—all while having fun.Monday & Wednesday 3:30–4:10pm
Saturday 9:15am
Saturday 10–10:30am – Capoeira Music for KidsKIDS (Ages 6.5–12)
Kids gain strength, agility, and confidence while exploring Capoeira’s movement, music, and culture. Classes focus on foundational kicks, escapes, acrobatics, and teamwork.
Monday & Wednesday 4:15–5:05pm
Saturday 9:15–10am (ages 6.5–8)
Saturday 10:30–11:15am (ages 8+)
Saturday 10–10:30am – Capoeira Music for Kids
Sunday 11:30am -12:30pm All Ages Fundamentals (Open to Kids 8+ & parents)INTERMEDIATE / ADVANCED KIDS (Invite Only)
For students with 1+ year of experience who are ready for a challenge. These classes focus on leadership, deeper technique, and preparation for teen/adult training.
Tuesday & Thursday 5–6pm
Saturday 10:30–11:15am
Saturday 10–10:30am – Capoeira Music for Kids
Sunday 11:30am -12:30pm All Ages Fundamentals (Open to Kids 8+ & parents)TEENS (Ages 13+)
New teens typically train in our Teen/Adult classes, developing their skills alongside older students in a supportive, motivating environment. Check our Adult/Teen class options on the SCHEDULE page.What is a Class Card?
Content goes here ..Our 10-class card is a good option for folks that have an unpredictable schedule or travel often. This 10-class pass can be purchased in lieu of a monthly membership. All classes must be used within 3 months of purchase. You can buy a 10-class card by going to the SCHEDULE page, clicking on the class you’d like to attend, and following the prompts.
Can I pause/freeze my membership?
Annual Memberships can be paused for one month each year without being subject to price increases and/or a re-initiation fee. In the case of a freeze, your membership term is extended by one month. Members must submit pause/freeze requests via email a minimum of two weeks from next bill date.
Quarterly Memberships cannot be paused.
Month-to-Month Memberships can be paused or cancelled by submitting a written request a minimum of two weeks prior to the next bill date.
Class Cards cannot be paused.
How do I pause/freeze or cancel my membership?
Please use the form above and select “Pause Membership” as an option at least two weeks prior to your next bill date in order to pause/freeze or cancel. Quarterly memberships and Class Cards cannot be frozen.
How do I restart my membership?
If your membership has been canceled or paused for longer than one month, you may sign yourself up online by going to the CALENDAR page on Zen Planner, clicking on the class you’d like to attend, and following the prompts. If you need further assistance, please use the form above.
How do I upgrade or downgrade my membership?
Use the contact form above and we’ll happy to adjust your membership.
What types of membership are available?
We offer an all-gym VIP membership, which includes every class offered in our space. Memberships for Capoeira and Fitness are also available. Check our PRICING page for a complete overview of all our options. In addition to ongoing memberships, we offer a 10-class card option and drop-ins.
s there a free trial or drop-in for classes?
We do not offer free trials, but we do have great specials available for first-time visitors! Please visit our membership page for more information.
Class Booking
Do I have to download the app?
Yes, all members use the ZenPlanner app, this is how you reserve and cancel classes. It is important to do so, in case there is a schedule change, and to allow our teachers to prepare class materials. First-timers and non-members can reserve drop-in classes through the Zen Planner SCHEDULE page.
How do I reserve classes?
Once you have signed up for a membership or class card, you will receive an email from ZenPlanner, our gym management system. This email will have instructions on how to download the ZenPlanner app. This is where you will do all of your class booking. First-timers and non-members can reserve drop-in classes through the schedule page.
How can I cancel my class booking?
If you have a membership or class card, you can cancel your class booking up to 1 hour prior to class time within the ZenPlanner app.
How do I book a drop-in?
All drop-ins are booked through the CounterBalance Zen Planner website and clicking the class you’d like to attend. You will see a drop-down menu of booking options. Select “Drop-In.”
Can I attend a class if I didn’t book it?
We prefer that all classes are pre-reserved, however, we can make exceptions. If you are not a member and are having trouble booking class online or decide to come in last-minute, you have a few options. You can give us a call, use the form above, or arrive 10 minutes prior to the class start time in order to sign up.
I’m having trouble signing into the app or website. What do I do?
Give us a call at 323-542-5476 or use the form above to get help.
What To Expect
TACFIT: No equipment needed. Many people go barefoot, but athletic shoes are optional. Class is 45 minutes long.
CAPOEIRA: First-timers can wear athletic gear. You can train barefoot or with thin-soled athletic shoes. Uniforms are required for evening classes after your first month of membership. Adult classes are 60-75 minutes long. Kids’ classes vary in length depending on age.
BODY BALANCE: Please wear athletic gear and shoes. Classes are 50 minutes long.
Is the gym beginner-friendly?
CounterBalance prides itself on being accessible to all levels of experience, from beginner to more seasoned. You are welcome in our space no matter your experience level, and we guarantee you’ll have a good time!
Do you offer personal training?
Yes! We are proud to host highly experienced, certified personal trainers at CounterBalance. Please see our staff page to learn more about them and find out who might be the best fit for you.
General Information & Logistics
Location and Parking
We are located at 2102 Colorado Blvd. If using your GPS, this address will take you to the front side (no entrance from there.)
Please turn onto Maywood and find street parking. There is usually plenty of street parking. Just give yourself a buffer of time and be sure to read signs to make sure it’s not a street sweeping day. We are located down the alley off Maywood.
Hours of Operation
We are a class-based space, which means we operate when class is in session. We run classes 7 days a week. Class schedule varies from day to day. Be sure to check our schedule to confirm our hours of operation.
Amenities
We offer shelves to store your belongings during class and have 2 accessible gender-neutral bathrooms. We provide a purified water fountain for refilling your water bottles. Please bring your own bottle! We sell Capoeira abada (white uniform pants), workout shirts, sweatshirts, and more gear both in our on-site store and online. We have an outdoor waiting area for parents to hang out during kids’ classes or for members to wait until their class begins.
Cleanliness and Safety
CounterBalance prides itself on its cleanliness. We have a cleaning service come regularly to ensure cleanliness of the space and equipment. Hand sanitizer, disinfectant cleaner, and towels are provided for members to use during and after class. We have 3 commercial grade air purifiers that are running during all classes at CounterBalance. We also often open the garage door for better air circulation in addition to our fans & air purifiers.
Staff and Instructors
Our team hosts dozens of certifications, dozens of years of training, and thousands of hours of training collectively. We pride ourselves on our professionalism and mastery of our respective crafts. Please learn more about our individual staff members here.